Privacy policy
Thank you for visiting IPHÉA Inc. ("we," "us," or "our") website. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and purchase our cosmetic products.
Your privacy is important to us. IPHÉA Inc. and its affiliates (“IPHÉA”) has established a privacy program, including a Chief Privacy Officer (Erika Tremblay-Gagnon), designed to help us respect and protect your privacy rights.
SECTION 1 – INFORMATION WE COLLECT
A) Personal Information:
We may collect personal information, such as your name, address, email address, phone number, and payment information, when you make a purchase on our website.
B) Non-Personal Information:
We may collect non-personal information, such as browser type, device information, and usage statistics, to enhance the user experience and improve our services.
SECTION 2 – HOW WE USE YOUR INFORMATION
A) Order Processing:
We use your personal information to process and fulfill your orders, communicate with you about your purchase, and provide customer support.
B) Marketing Communications:
With your consent, we may send you marketing communications about our products, promotions, and updates. You can opt-out at any time.
C) Website Improvement:
We use non-personal information to analyze website usage patterns, improve our website, and customize content based on user preferences.
SECTION 3 – INFORMATION SHARING
A) Third-Party Service Providers:
We may share your information with third-party service providers who assist us in processing orders, shipping products, and other business operations.
B) Legal Requirements:
We may disclose your information to comply with legal obligations, enforce our policies, or respond to lawful requests from authorities.
SECTION 4 – YOUR CHOICES
A) Opt-Out:
You can opt-out of receiving marketing communications by following the instructions in the communication or contacting us directly.
B) Access and Correction:
You have the right to access and correct your personal information. Contact us for assistance.
SECTION 5 – SECURITY
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.
SECTION 6 – COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to enhance your experience on our website. You can modify your browser settings to manage cookies or opt-out.
SECTION 7 – CHILDREN’S PRIVACY
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
SECTION 8 – CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect changes in our practices. Please review this page periodically for updates.
SECTION 9 – CONTACT US
If you have any questions or concerns about this Privacy Policy, please contact us at info@iphéa.ca.
Last Updated: December 8, 2023